Winch-out and recovery planning

Vehicle stuck in mud

For a vehicle bogged in mud, describe ground depth, wheel position and access route. Spinning wheels may worsen the position.

Vehicle stuck in sand

For a vehicle stuck on sandy ground, describe surface, slope and distance from firm access. Soft surface conditions affect truck positioning.

Vehicle in a roadside ditch

For a vehicle off the roadway, describe orientation, visible damage and roadway hazards. Keep people away from an unstable vehicle.

Vehicle off a driveway edge

For a vehicle beyond a driveway boundary, describe ground condition and remaining support. Do not climb beneath the vehicle to inspect it.

Vehicle stuck on a curb

For a vehicle hung on a curb, describe which wheels or underside areas are affected. Continued driving may increase damage.

Vehicle stuck on a concrete stop

For a vehicle over a parking stop, describe clearance and which components appear caught. Do not force the vehicle off the obstacle.

Vehicle recovery after a collision

For a damaged vehicle after a crash, describe injuries, traffic hazards and vehicle condition. Emergency needs take priority over transport.

Vehicle recovery from soft grass

For a vehicle on soft landscaped ground, describe soil condition and an authorized access route. Property access and ground damage should be reviewed.

Vehicle with collapsed suspension

For a vehicle with a suspension failure, describe affected corner and available wheel movement. The vehicle may not support normal loading.

Vehicle with an axle problem

For a vehicle with suspected axle damage, describe visible condition and whether the wheels roll. Avoid trying to drive a visibly damaged axle.

Vehicle stuck near standing water

For a vehicle near water, describe water level, location and safe access. Do not enter floodwater to connect recovery equipment.

Recovery near overhead wires

For a recovery near electrical infrastructure, describe wire location and any contact with the vehicle. Keep clear and contact emergency services for electrical danger.

Vehicle recovery on private property

For a recovery on private land, describe owner authorization and property access. Confirm authority to move the vehicle.

Recovery followed by transport

For a stuck vehicle that also needs towing, describe recovery conditions and final destination. The recovery and delivery requirements should be planned together.

Confirm the service and handoff

Before a vehicle or load moves, discuss the equipment, actual pickup access, destination and receiving contact. Ask what the quote covers and which details remain unresolved. A form or text is a request; wait for dispatch to confirm the arrangement.

Read about the related service, review pricing factors, or send your request. For time-sensitive coordination, call dispatch. Contact emergency services first if there is immediate danger or injury.