Harvey & Westbank Towing and Mechanic Shop

Call before arrival for shop access, towing dispatch or mechanic availability.

Our Harvey location supports fast dispatch throughout Jefferson Parish and the Westbank. Whether a car will not start at home, a work truck breaks down on the road, or equipment needs safe transportation, B’s Towing has the trucks and experience to handle the job. We regularly assist cars, SUVs, motorcycles, pickups, commercial vehicles and equipment.

• 24/7 towing dispatch
• Roadside assistance
• Jump starts and battery help
• Vehicle lockout assistance
• Flat-tire service
• Fuel delivery
• Accident and off-road recovery
• Light-, medium- and heavy-duty towing
• Motorcycle and specialty-vehicle towing
• Equipment and machinery hauling
• Commercial and fleet towing
• Mechanic support—call for availability

Harvey, Gretna, Marrero, Westwego, Terrytown, Algiers, Belle Chasse and nearby Westbank communities, plus surrounding communities, highways, commercial sites and job locations throughout the region. For the right towing, recovery or equipment-hauling job, we can travel well beyond these immediate areas.

Not sure which shop is closest? Call our central dispatch team. We will coordinate the safest and quickest available response based on your vehicle, load and location.

Give dispatch the actual vehicle location rather than only the closest shop address. The business location helps identify B’s Towing, but it is not a live truck-tracking point and does not establish an arrival time. Explain the road direction, property entrance and known access restrictions. If the vehicle is inside a garage, gated property or commercial yard, identify the person who can permit access. Use the map to review the location and call before visiting so the correct shop and access arrangement can be confirmed.

For a vehicle that needs repair, confirm receiving-shop availability before naming it as the destination. If you already have a mechanic, provide the receiving contact and any after-hours drop-off instructions. If you want to discuss B’s mechanic support, ask which location can accept the vehicle and when. A trip across the metro area, Westbank, St. Charles Parish or Northshore can involve different access and receiving arrangements; dispatch reviews the actual pickup and destination together.

A useful service request starts with the actual pickup position and a reachable phone number. Give the street address when available, then explain where the vehicle or load sits on the property. For a roadway pickup, describe your direction of travel and a nearby sign or landmark from a safe position. A business address, parking garage name or map pin can point to several entrances, so include the entrance the operator should use. Tell dispatch whether someone can meet the truck and whether a gate, security desk or property manager controls access.

Next, describe the vehicle or load as it is now. Include the model or equipment type, whether it runs, and any known difficulty with rolling, steering or braking. A missing key, damaged wheel, low clearance, attached trailer or cargo can change the equipment needed. Say when a detail is unknown instead of guessing. Share a photograph only when it can be taken safely. The operator makes the final handling assessment; an online description helps planning but does not replace that assessment.

Ask dispatch to explain the proposed service and the quoted scope before approving the pickup. Confirm the pickup and destination, the vehicle or load described, equipment availability and the access assumptions used in planning. Ask what is included and what additional circumstances would require a revised quote. A simple transfer from an accessible parking space is different from a recovery, restricted loading area or damaged vehicle. Explain those conditions at the beginning so dispatch can review them rather than discovering them only after a truck arrives.

Timing should also be confirmed directly. The website provides ways to ask for help; it does not show a live truck assignment or guarantee an arrival time. A submitted form, delivered text or requested callback is the beginning of coordination. Keep your phone available, answer follow-up questions and wait for confirmation. If you relocate, choose a different repair shop or discover a new access problem, update dispatch before the operator travels to the original location. Clear changes protect both the pickup plan and the scope you have approved.

Before loading, confirm who can receive the vehicle or equipment and how the receiving site will be accessed. Share the destination address, contact name, phone number and any gate or after-hours instructions. A repair shop may need to approve the arrival, while a commercial yard may require a specific entrance or unloading space. Tell dispatch if nobody will be present so an authorized handoff can be discussed. Do not assume that a closed business, locked lot or empty job site can accept a delivery simply because an address was supplied.

Also plan for the people and belongings involved. Ask about passenger arrangements before pickup, and mention children, pets or mobility needs so you can organize suitable transportation. Keep essential personal items with you when it is safe to do so, and identify the person authorized to release the vehicle or load. Contact emergency services first for immediate danger, injury, fire or threatening traffic. For the towing arrangement itself, use call, text or the service form and confirm the next step with B’s Towing dispatch.

Tell dispatch where you are, what needs help and where it needs to go. Ask about equipment, availability and the quoted scope before approving service.